Independent report

DIO accommodation customer satisfaction tracker survey results: financial year 2020 to 2021

The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2020/21.

• From: Ministry of Defence
• Published: 29 July 2020
• Last updated: 19 May 2021 — See all updates

Documents

DIO accommodation customer satisfaction tracker survey Q1 2020/21

PDF, 980 KB, 34 pages

DIO accommodation customer satisfaction tracker survey Q2 2020/21

PDF, 1 MB, 34 pages

DIO accommodation customer satisfaction tracker survey Q3 2020/21

PDF, 1.88 MB, 34 pages

DIO accommodation customer satisfaction tracker survey Q4 2020/21

PDF, 1.77 MB, 34 pages

Details

An ongoing series of customer satisfaction reports showing the results of the monthly surveys carried out by Opinion Research Service (ORS) on behalf of DIO Accommodation. The monthly customer tracker survey started in June 2013 and covers customers living in service family accommodation (SFA) in the UK.

The Defence Infrastructure Organisation accommodation UK SFA customer satisfaction tracker survey report is published on a quarterly basis.

Published 29 July 2020
Last updated 19 May 2021 + show all updates

1. 19 May 2021

   Added: DIO accommodation customer satisfaction tracker survey Q4 2020/21.

2. 28 January 2021

   Added the DIO accommodation customer satisfaction tracker survey Q3 2020/21.

3. 17 November 2020

   Added the DIO accommodation customer satisfaction tracker survey Q2 2020/21.

4. 29 July 2020

   First published.