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DVLA customer service telephone lines: progress report 2015

This report shows DVLA's progress towards implementing the government’s December 2013 guidance on customer service telephone lines.

• From: Driver and Vehicle Licensing Agency and Department for Transport
• Published: 27 March 2015

Documents

DVLA's progress report on customer service lines

PDF, 634 KB, 3 pages

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Details

In December 2013 the government published guidance to help departments and agencies to make decisions about their telephone number prefixes.

This report sets out DVLA’s progress towards implementing the principles in the December 2013 guidance.

Previous report

DfT’s customer service lines report 2014

Published 27 March 2015