Transparency data

DWP customer service lines report 2015

This report shows DWP's progress towards implementing the government’s December 2013 guidance on customer service telephone lines.

• From: Department for Work and Pensions
• Published: 27 March 2015

Documents

DWP progress report on customer service lines

PDF, 147 KB, 3 pages

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Details

In December 2013 the government published guidance to help departments make decisions about their telephone number prefixes.

This report sets out DWP’s progress towards implementing the principles in the December 2013 guidance.

Previous report

DWP’s customer service lines report 2014

Published 27 March 2015