Guidance
Energy market investigation: information for consumers
A 60-second summary on what you need to know following the CMA’s energy market investigation.
Documents
Details
In June 2016, the Competition and Markets Authority (CMA) published its final report into the GB energy market.
We found that many customers are paying more than they need to. Our proposals to modernise and reform the market include changes to help you find a better deal. This guidance briefly explains our findings and the changes that are being brought in.
We’ve also published a short overview of our investigation and some infographics illustrating some of our proposals.