Guidance

Energy Price Guarantee scheme: privacy notice

How we will use your personal data and what your rights are.

Documents

Details

This privacy notice sets out:

  • how we process electricity meter and gas meter personal data collected through the Energy Price Guarantee (EPG) scheme in Great Britain and Northern Ireland
  • the rights you have under the General Data Protection Regulation (GDPR)

Updates to this page

Published 1 October 2022
Last updated 28 October 2024 + show all updates
  1. Updated the privacy notice to include the limited circumstances (where potential fraud or error is detected) under which DESNZ would collect names and addresses of affected customers.

  2. Updated to reflect that in line with the Data Access and Privacy Framework, energy consumption data is being collected more frequently than monthly.

  3. Updated to accurately reflect the scope of data being collected and the legal basis for doing so.

  4. First published.

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