Guidance

English language requirement for public sector workers: code of practice

This guidance explains how public authorities can ensure that their public-facing staff speak English (or Welsh).

• From: Cabinet Office and Home Office
• Published: 21 July 2016
• Last updated: 28 December 2016 — See all updates

Documents

Code of practice on the English language requirement for public sector workers

PDF, 476 KB, 25 pages

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Code of practice on the English language requirement for public sector workers (Welsh translation)

PDF, 455 KB, 25 pages

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Request an accessible format.

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Details

This code of practice aims to help public authorities to meet their obligations under Part 7 of the Immigration Act 2016 and so provide higher quality services to the public. It will help them to provide the appropriate level of spoken English (or English or Welsh in Wales) to be met by public-facing staff.

View the related impact assessment.

Published 21 July 2016
Last updated 28 December 2016 + show all updates

1. 28 December 2016

   Added Welsh translation for the code of practice.

2. 29 November 2016

   Updated guidance.

3. 21 July 2016

   First published.