HMRC issue briefing: support for customers who need extra help
This issue briefing provides information about the extra support HMRC provides to customers to help them meet their tax obligations.
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HMRC is committed to working with all of its customers to help them meet their tax obligations. However, we also recognise that some customers may need more support from us that goes beyond the service we already provide.
In this briefing, you can read:
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about the additional help offered to customers with tax debts
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how HMRC can support customers during a tax investigation
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about HMRC’s ongoing work to support customers who need extra help