Research and analysis

HMRC stakeholder research 2012

Research carried out by Ipsos MORI among HM Revenue & Customs (HMRC) stakeholders in 2012.

• From: HM Revenue & Customs
• Published: 2 July 2013

Documents

HMRC stakeholder research

PDF, 74.3 KB, 5 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Ipsos MORI was commissioned by HMRC to undertake research among its stakeholders to answer two over-arching research questions:

1. understand perceptions of HMRC’s reputation among its wider stakeholder group.
2. obtain meaningful insight into how HMRC currently manages stakeholder relationships: * how is HMRC performing? What are relationships with HMRC like? * what is driving attitudes?

This report summarises the main themes arising from both qualitative and quantitative research.

Published 2 July 2013