Research and analysis

Mid-size business customer survey 2015

The first wave of an annual survey exploring mid-size businesses' experiences of dealing with HMRC and their wider perceptions of tax administration and policy.

Documents

HM Revenue and Customs mid-size business survey 2015

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This research represents the first year of the mid-size business customer survey, which will explore attitudes and perceptions of HMRC and taxation among these customers. The survey covered approximately 2,000 mid-size businesses.

Specifically the survey explored:

  • mid-size businesses’ experience of dealing with HMRC
  • perceptions of current tax administration
  • attitudes towards tax compliance
  • awareness and perceptions of recent taxation policy

The research also consisted 20 follow up interviews which explored issues of interest from the survey in more depth.

Updates to this page

Published 25 August 2016

Sign up for emails or print this page