Guidance

MyHMCTS: How to issue and manage a money claim online

Guides for legal professionals on issuing and managing an online money claim using MyHMCTS.

• From: HM Courts & Tribunals Service
• Published: 7 March 2025

Documents

Issue an online money claim as a legal professional

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Manage an online money claim as a legal professional

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Details

You can use MyHMCTS to issue a claim of up to £25,000 against either a represented or an unrepresented defendant. 

The claim must:

• be for a specified amount of money
• not be one that would normally follow part 8 of the civil procedure rules
• be issued in English

A legal representative of the defendant can then use MyHMCTS to respond to the claim. The defendant’s legal representative must be registered with MyHMCTS before you issue the claim.

If there is one unrepresented defendant, they can respond to an issued claim online. If there are 2 or more unrepresented defendants, the case will continue offline and must be progressed on paper.

For more information on the civil money claims service, see:

• the make a court claim for money guide
• practice direction 51R of the civil procedure rules

Published 7 March 2025