Guidance

National Chlamydia Screening Programme (NCSP): incident reporting policy

Policy to report incidents during delivery of chlamydia screening to the UK Health Security Agency (UKHSA).

• From: UK Health Security Agency
• Published: 1 January 2003
• Last updated: 1 July 2026 — See all updates

Applies to England

Documents

NCSP incident reporting policy: June 2026

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Details

This policy describes the process for reporting incidents to the UK Health Security Agency (UKHSA) that may occur across England during delivery of the screening programme.

Reporting incidents is part of the National Chlamydia Screening Programme (NCSP) quality assurance framework, to learn from incidents and provide better service in future.

An incident is an event or circumstance that could have resulted, or did result, in unnecessary damage, loss or harm such as physical or mental injury to a patient, staff, visitors or members of the public.

This policy replaces the previous policy from January 2020.

See lessons learned from incidents reported to UKHSA.

Published 1 January 2003

Last updated 1 July 2026 — Show all updates

1. 1 July 2026

   Updated NCSP incident reporting policy.

2. 24 June 2021

   Added statement about the changes to the National Chlamydia Screening Programme.

3. 30 January 2020

   Updated with NCSP incident reporting policy, January 2020.

4. 1 January 2003

   First published.