OPSS enforcement actions 1 April 2024 to 30 September 2024
Updated 19 February 2024
© Crown copyright 2024
This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gov.uk.
Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.
This publication is available at https://www.gov.uk/government/publications/opss-enforcement-actions/opss-enforcement-actions-1-april-2024-to-30-september-2024
The Office for Product Safety and Standards (OPSS), the UK’s product regulator is part of the Department for Business and Trade, and exercises the powers of the Secretary of State in relation to a range of regulations. Our approach to addressing non-compliance by those we regulate, and potential product safety risks, is set out in our Enforcement Policy. This also sets out the approach we take to publishing details of enforcement actions.
The enforcement actions listed below were taken by OPSS during the 6-month period between 1 April 2024 to 30 September 2024. Further Enforcement Actions taken during this time will be added periodically. Actions are grouped under the following headings: Environmental Protection, Product Safety, and Timber.
Environmental Protection – August 2024
Business: CVS ENERGY LTD t/a Clearview Stoves
Action taken:
Compliance Notice dated 21 August 2024, served under Regulation 13(b) and Schedule 5, para 2(1)(a) of the Ecodesign for Energy-Related Products Regulations 2010.
Products:
- Pioneer 400 Stove
- Pioneer 400P Stove
- Solution 400 Stove
- Vision Inset Deep Stove
- Pioneer Oven Stove with Oven & Hotplate
- Vision 500 Stove with Hotplate
- Solution 500 Stove
- Solution 500SB Stove with integrated Boiler
- Clearview 650 Stove with Hotplate
- Clearview 750 Stove with Hotplate
Breached regulation details:
Regulation 14(1) of Ecodesign for Energy-Related Products Regulations 2010.
Detail:
The manufacturer failed to make all relevant technical information and documentation including Declarations of Conformity for the above products, available for inspection by OPSS.
Business: CVS ENERGY LTD t/a Clearview Stoves
Action taken:
Compliance Notice dated 21 August 2024, served under Regulation 6(d) and Schedule 4, paras 1 and 3 of the Energy Information Regulations 2011.
Products:
- Pioneer 400 Stove
- Pioneer 400P Stove
- Solution 400 Stove
- Vision Inset Deep Stove
- Pioneer Oven Stove with Oven & Hotplate
- Vision 500 Stove with Hotplate
- Solution 500 Stove
- Solution 500SB Stove with Integrated Boiler
- Clearview 650 Stove with Hotplate
- Clearview 750 Stove with Hotplate
Breached regulation details:
Regulation 11(1)(b) of the Energy Information Regulations 2011.
Detail:
The manufacturer failed to make all relevant technical information and documentation including Energy Labels for the above products, available for inspection by OPSS.
Product Safety – April 2024
Business: LVLIANGSHILISHIQUHAITAOBAIHUOSHANGHANG t/a haitao-shop (online seller, based in China)
Action taken:
Recall Notice dated 05 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Naucwe Adult Kids Life Jacket Survival Jackets Kayaking Buoyancy Vest Snorkeling Vest Swimming Boating Fishing Water Sports Floatage,XL,Black
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Amazon) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2403-0237.
Business: CHANGSHA YUNLE CHILDREN’S PRODUCTS CO LTD t/a shop1100009001 store (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Adult Life Vest Adjustable Life whistle SOS Jacket Vest Swimming surfing motion Water Safety Products
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (AliExpress) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0255.
Business: DIMENSIONE PESCA S.R.L. t/a Dimensione Pesca Com (online seller, based in Italy)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Lalizas 70993 Lifejacket, Unisex Adult, Orange, Universal
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Amazon) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2403-0033.
Business: DONGGUAN ZHONGJIE SPORTS GOODS CO. LTD t/a Newao Store (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Neoprene Life Jacket Adult Life Vest Water Sports Fishing Vest Kayaking Boating Swimming Drifting Safety Life Vest
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (AliExpress) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0257.
Business: LVLIANGSHILISHIQUFENGXIANGBAIHUOSHANGHANG t/a jingbofeng-no1 (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Unisex snorkelling vest,Swimming Aid for Snorkelling, fishing life jacket, life jacket adult Water Sport Assistance,Black,Small
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Amazon) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2403-0025.
Business: LVLIANGSHILISHIQUJIEXUNBAIHUOSHANGDIAN t/a zzhipeng (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Adult Swim Life Jacket Adjustable Portable Flotation Device Adult Kids Swim Vest with Reflective Strips for Boating, Kayaking, Fishing,55-220lbs,Medium,Pink
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Amazon) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2403-0023.
Business: SHANGRAO LONGJIAN TRADING CO LTD t/a Sports Change Lives Store (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Hisea Professional Buoyancy Life Jacket Vest With Material Neoprene for Men Women Surfing Motorboat Fishing
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (AliExpress) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0312.
Business: SHENZHEN QINGMENG TECHNOLOGY CO LTD t/a Shireenfly Store (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Automatic Inflatable Life Jacket Professional Swimming Fishing Life Vest Water Sports Children Adult Life Vest for Surf Drifting
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (AliExpress) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0259.
Business: SHENZHEN QINGMENG TECHNOLOGY CO LTD t/a Shireenfly Store (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Kayak Life Vest Adults Surf Life Jacket Jet Ski Motorboats Wakeboard Raft For Boats Fishing Vest Swimming Drifting Water Rescue
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (AliExpress) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2403-0031.
Business: SHENZHEN YUE PAN TECHNOLOGY CO LTD t/a YP Outdoor Store (online seller, based in China)
Action taken:
Recall Notice dated 19 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Neoprene Life Jacket Adult Kids Life Vest Water Safety Fishing Vest Kayaking Boating Swimming Surfing Drifting Safety Life Vest
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (AliExpress) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0270.
Business: HENANYOUKEDASHUXINXIJISHUYOUXIANGONGSI t/a azalea-mall (online seller, based in China)
Action taken:
Recall Notice dated 23 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Newao Adult Kids Life Jackets Neoprene Buoyancy Aid Vest Swim Ski Sailing Vest
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller was required to recall the product from end users. The online marketplace (eBay) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0200.
Business: SUZHOUYIYIXUANFUSHIYOUXIANGONGSI t/a compass.2012 (online seller, based in China)
Action taken:
Recall Notice dated 23 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
HiSEA Buoyancy Aid, Adults Kids Life Jackets Watersport Vest Kayak Ski Buoyancy Aid Sailing,
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller was required to recall the product from the end users. The online marketplace (eBay) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0199.
Business: HONG KONG HANSI TRADING CO LIMITED t/a zheng-huan369 (online seller, based in China)
Action taken:
Recall Notice dated 24 April 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Swimming Swim Aid Vest Floating Children Kids Sports Buoyancy Life Jacket 2022
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller was required to recall the product from end users. The online marketplace (eBay) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0062.
Product Safety – May 2024
Business: HUYUANMAOYI (online seller, based in China)
Action taken:
Recall Notice dated 14 May 2024, served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Outdoor Harness Seat Belts Sitting Safety Belts Rock Climbing Rappelling Tool
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Wish) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2310-0189.
Business: UNUSUALTWO (online seller, based in China)
Action taken:
Recall Notice dated 14 May 2024, served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Professional Safety Gear Climbing Belt Rock Climbing Mountaineering Belt Downhill Harness Rappel Rescue Belay Device Equipment
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Wish) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2310-0189.
Business: UNUSUALTWO (online seller, based in China)
Action taken:
Recall Notice dated 14 May 2024, served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Thicken Professional Climbing Harness Safe Seat Belt for Rock Fire Rescue High Level Caving Climbing Adjustable Rappelling Equipment Half Body
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a serious risk of injury.
The online seller is required to recall the product from end users. The online marketplace (Wish) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2310-0091.
Product Safety – June 2024
Trader: DALJINDER SINGH BAINS, of Number One Batteries Limited, and Infinity Power Holdings Limited
Action taken:
Prosecution on 21 June 2024 (Sentenced)
On 18 January 2024, the defendant pleaded guilty to the offence of engaging in commercial practices which contravened the requirements of professional diligence that materially distorted or were likely to materially distort the economic behaviour of the average consumer.
Luton Crown Court imposed a sentence of 12 months imprisonment suspended for 18 months, a director disqualification order for 2 years, a deprivation order for the batteries seized during the investigation and allowed a costs order in the sum of £40,000.
Products:
- Probat 12 volt leisure battery, model SFL 140
- Probat 12 volt automotive battery, model 072
- Probat 12 volt automotive battery, model 335
- Probat 12 volt automotive battery, model 005
- Probat 12 volt automotive battery, model 068
Breached regulation details:
Regulation 8 of the Consumer Protection from Unfair Trading Regulations 2008
Detail:
Between 13 April 2019 and 18 August 2022 Daljinder Singh Bains, as a trader, knowingly or recklessly engaged in commercial practices which contravened the requirements of professional diligence that materially distorted or was likely to materially distort the economic behaviour of the average consumer.
A joint investigation into the above products, conducted by Luton Borough Council and the Office for Product Safety and Standards, found that Mr Bains was the director of 2 limited companies importing lead acid batteries from Turkey and engaging in a practice of re-branding and labelling batteries with inaccurate performance ratings. These batteries were sold online through a website and online platform (eBay).
In addition, the safety risks of the batteries sold as well as operating instructions were not provided to the consumer. Misleading and false claims were also made in respect of warranties, delivery times and being the main agent for reputable brands.
Product Safety – August 2024
Business: HUIZHOUSHICHUANGWENXINGDIANZISHANGWUYOUXIANGONGSI t/a chuangwenxing (online seller, based in China)
Action taken:
Recall Notice dated 29 August 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
Abuytwo Swim Jackets for Adults Women/Men, Foldable, 10s Inflation, Adjustable Waistline, Inflatable Buoyancy Aids Jacket for Kayaking, Swimming Flotation Snorkel Vest for Paddle Boarding, Watersport
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a medium risk of injury.
The online seller was required to recall the product from end users. The online marketplace (Amazon) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0322.
Business: SHENZHENSHIFEILONGYUNSHANGMAOYOUXIANGONGSI t/a FeilongWin (online seller, based in China)
Action taken:
Recall Notice dated 29 August 2024 served under Schedule 4, para 3 of the Personal Protective Equipment (Enforcement) Regulations 2018.
Product:
AGUG Snorkel Vest- Inflatable Swim Vest for Adult Buoyancy Aid Kayak Jackets for Women Men Swimming Flotation Jacket Diving Floatage Assist for Kayaking Snorkelling Boating Watersport
Detail:
The product does not meet the essential health and safety requirements of Regulation (EU) 2016/425, as it applies in the United Kingdom, and does not have the required Declaration of Conformity. As such it cannot be relied on as personal protective equipment and is deemed to present a medium risk of injury.
The online seller was required to recall the product from end users. The online marketplace (Amazon) removed the product listing.
Details were published on the OPSS Product Safety Alerts, Reports and Recalls page under PSD case number 2402-0272.
Timber – April 2024
Business: IKEA SUPPLY AG (based in Switzerland)
Action taken:
Two Seizure Notices dated:
- 05 April 2024 served under Regulation 9(1) and (2) and
- 30 May 2024 served under Regulation 9(7)(c)
of the 2013 of the Timber and Timber Products (Placing on the Market) Regulations 2013 dealing with seizure and disposal of the furniture.
Products:
- Vilto towel stand bi
- Vilto wash-stnd w 1 drw bi
- Molger trolley 33x47x76 grey
- Molger shelv ut 37x140 bi
- Bekväm n kitchen trolley 58x50 bi
- Molger storage stool 50 grey
- Fintorp kitchen roll holder
- Vilto storage stool 45 bi
- Vilto wash-stnd w 1 drw blk
- Molger shelv ut 37x140 gre
- Vilto step stool bi
- Vilto shelv ut 47x90 bi
- Molger shelv ut 37x104 grey
- Norbo wall-mount d-lf tbl 79x59 bi
- Vilto shelv ut 46x150 bi
- Norråker table 74x74 bi
- Molger bench 79x38 grey
Breached regulation details:
Regulation 4(a) of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Detail:
IKEA Supply AG as an operator, failed to carry out due diligence that reduced to negligible the risk of illegally harvested timber entering the supply chain. Following the issue of a Notice of Requirements in respect of Seized Timber, the business was required to donate the timber to a specified charity and has confirmed that the donation has been made.
Timber – May 2024
Business: WILLIAM YEOWARD FURNITURE LTD
Action taken:
Notice of Remedial Action dated 29 May 2024, served under Regulation 11 of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Product:
Furniture (commodity code 940360900). Product was imported from Vietnam.
Breached regulation details:
Regulation 4(b) of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Detail:
William Yeoward Furniture Ltd, as an operator, failed to carry out due diligence that reduced to negligible the risk of illegally harvested timber entering the supply chain.
Timber – June 2024
Business: SOHO HOME LIMITED
Action taken:
Notice of Remedial Action dated 4 June 2024, served under Regulation 11 of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Product:
Wooden Furniture (commodity code 94035000). Product was imported from Vietnam.
Breached regulation details:
Regulation 4(b) of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Detail:
Soho Home Limited, as an operator, failed to carry out due diligence that reduced to negligible the risk of illegally harvested timber entering the supply chain.
Business: VOX SUPPLY PARTNERS LIMITED
Action taken:
Notice of Remedial Action dated 6 June 2024, served under Regulation 11 of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Product:
Pine Plywood (commodity code 44125900 00). Product was imported from Russia.
Breached regulation details:
Regulation 4(b) of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Detail:
Vox Supply Group Limited, as an operator, failed to carry out due diligence that reduced to negligible the risk of illegally harvested timber entering the supply chain.
Business: JULIAN BOWEN LIMITED
Action taken:
Notice of Remedial Action dated 10 June 2024, served under Regulation 11 of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Product:
Vietnamese Rubberwood (commodity code 94036010 00). Product was imported from Malaysia.
Breached regulation details:
Regulation 4(b) of the Timber and Timber Products (Placing on the Market) Regulations 2013.
Detail:
Julian Bowen Limited, as an operator, failed to carry out due diligence that reduced to negligible the risk of illegally harvested timber entering the supply chain.