Personalisation Pathfinder: evaluation
This report evaluates the Personalisation Pathfinder, which aimed to help ESA and JSA claimants with health conditions or disabilities move towards employment.
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The Personalisation Pathfinder trialled additional employment-focused support for Employment And Support Allowance (ESA) and Jobseeker’s Allowance (JSA) claimants with health conditions and disabilities. The trial was launched in spring 2015 as part of a wider package of ESA reforms.
The additional support included:
- help from specialist health and disability coaches
- Journey to Employment peer support job clubs, delivered by external providers
- specialist partnership managers, whose role was to improve links between jobcentres and local specialist provision
This evaluation helps us understand:
- the experience of claimants and staff participating in the trial
- whether, and how, claimants perceived the additional support
- the effects of the trial on claimants’ confidence, motivation, attitudes to work, wellbeing and job search
- how claimants, staff and providers perceived the Journey to Employment peer support job clubs
- the role of specialist partnership managers
This research and analysis supports the Department for Work and Pensions’ strategic objectives of:
- increasing the number of disabled people in employment
- tailoring support in a more integrated and personalised manner
Authors: Lorna Adams, Catherine Turner, Siv Svanaes, Christabel Downing and Dominic Thompson (IFF Research).