Guidance

REAL training: introduction and all transport modes modules

Introductory materials, training modules for all transport modes and additional video content for the REAL disability equality training programme.

Documents

Training modules

Details

The REAL disability equality training programme has been created on behalf of the Department for Transport to improve the sector’s confidence and skills in delivering inclusive journeys for disabled passengers.

This training package is underpinned by 2 important values: respect and empathy, and promotes 2 important actions: ask and listen.

The modules in the REAL training programme have been developed with the engagement of transport sector professionals and people with lived experience of disability. They provide the basis for a comprehensive programme across 5 transport modes. Alongside core modules to be used in any programme for any mode, audience-specific materials for each of the 5modes are also available.

Training managers can use the materials to put together a range of agendas, from induction briefings on disability to whole-day programmes and refresher interventions.

Additional training modules

Videos

Introduction and overview videos

REAL overview

Train the trainer video

Lived experience videos

A wall of silence

It gives me the choice

My world didn’t have to be the four walls

Sometimes I just turn around and go home

You feel that you’re a person

Updates to this page

Published 4 December 2020

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