Guidance

REAL training: aviation modules

Aviation training modules for the REAL disability equality training programme, including handling powered wheelchairs with care.

• From: Department for Transport
• Published: 4 December 2020
• Last updated: 27 June 2023 — See all updates

Documents

Powered wheelchairs: guidance for ground handlers

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Powered wheelchairs: guidance for ground handlers A4 leaflet

PDF, 98.7 KB, 2 pages

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Powered wheelchairs: guidance for ground handlers A3 leaflet

PDF, 186 KB, 1 page

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Module guidance for trainers

ZIP, 1.37 MB

Training modules

ZIP, 1.47 MB

Details

The REAL disability equality training programme has been created on behalf of the Department for Transport (DfT) to improve the sector’s confidence and skills in delivering inclusive journeys for disabled passengers.

This training package is underpinned by 2 important values: respect and empathy, and promotes 2 important actions: ask and listen.

The modules in the REAL training programme have been developed with the engagement of transport sector professionals and people with lived experience of disability. They provide the basis for a comprehensive programme across 5 transport modes. Alongside core modules to be used in any programme for any mode, audience-specific materials for each of the 5 modes are also available.

Training managers can use the materials to put together a range of agendas, from induction briefings on disability to whole-day programmes and refresher interventions.

Additional training modules

• introduction and all transport modes
• bus and coach materials
• maritime materials
• rail materials
• taxi materials

Published 4 December 2020
Last updated 27 June 2023 + show all updates

1. 27 June 2023

   Added powered wheelchairs: guidance for ground handlers.

2. 4 December 2020

   First published.