Policy paper

Reshaping consumer regulation: our implementation plan

The Regulator of Social Housing's latest thinking about how we will put in place the changes to consumer regulation described in the social housing white paper

Applies to England

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Reshaping consumer regulation: Our implementation plan

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Social housing tenants deserve homes that are safe and of a decent standard, and to receive quality services from their landlords. As the sector regulator, it is our job to help ensure that social housing landlords are able to deliver what tenants need.

The regulator has been working with Government, tenants and landlords on how best to strengthen the regulation of social housing since the 2018 social housing green paper set out initial proposals to rebalance the relationship between tenants and landlords.

Last year we released our initial thinking about how we will put in place the changes to consumer regulation.

Now that the Social Housing Regulation Bill has nearly completed its passage through Parliament, we have set out the steps that we are taking to bring into effect this landmark legislation.

Updates to this page

Published 12 January 2023

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