Research and analysis

Review of funerals sector

The CMA has published its second annual review of market outcomes in the funerals sector.

Documents

Funerals market review of outcomes

Details

This report sets out our analysis and review of the funerals sector.

While the report finds that average funeral revenues have fallen in real terms during the past 12 months, it is too soon to determine if this represents a better outcome for consumers. The CMA will continue to monitor the sector closely and take enforcement action where firms fail to comply with the Funerals Market Investigation Order 2021.

This funerals market review is part of the Competition and Market Authority (CMA)’s funerals market study into the supply of services by funeral directors at the point of need and the supply of crematoria services.

Use our guidance on Working with the Funerals Market Investigation Order for further help.

Send funeral or crematorium information to the CMA

Published 9 February 2024