Form

Set up a Direct Debit to pay your Help to Buy fees and interest

Set up regular payments to pay back your Help to Buy: Equity Loan fees and charges.

• From: Homes England
• Published: 5 May 2021
• Last updated: 16 June 2023 — See all updates

Applies to England

Documents

Help to Buy: Equity Loan direct debit form

PDF, 443 KB, 1 page

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Help to Buy: Equity Loan direct debit form

MS Word Document, 921 KB

Details

As part of the terms of your equity loan, paying by Direct Debit is also a requirement.

Monthly payments

You’ll need to pay:

• £1 monthly management fee
• monthly interest payments which start from year 6
• administration fees for changes you make to your equity loan including the costs of any valuations required
• any late payment fees

Set up a Direct Debit

You’ll need to:

• download the Direct Debit form
• complete and sign it
• return it to us by post or email

You can send the form by post:

Help to Buy customer services
PO Box 5262
Lancing
BN99 9HE

Or by email: customerservices@myhelptobuyloan.co.uk

When emailing our Customer Service team, please include your account number and a summary of your query – for example ‘Direct debit’ – in your email subject line.

Paying by Direct Debit is simple, convenient, safe and secure. The direct debit guarantee protects you against any incorrect payments and ensures that you get your money back if a mistake is made.

Read the terms and conditions

Before applying, read the terms and conditions for how your information is used.

Changes to the amount, date or frequency of your Direct Debit

We will notify you 10 working days in advance of your account being debited or as otherwise agreed.

If we or your building society make an error on your payments

You are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when we ask you to.

If you need to cancel your Direct Debit

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.

Published 5 May 2021
Last updated 16 June 2023 + show all updates

1. 16 June 2023

   Contact details updated

2. 10 August 2021

   New Direct Debit form added.

3. 9 August 2021

   Added a link to the terms and conditions for Target HCA and GOV.UK.

4. 5 May 2021

   First published.