Guidance

Settlement: customer service standards

Customer service standards for settlement applications for the UK.

• From: UK Visas and Immigration
• Published: 22 May 2023

Documents

Settlement: customer service standards

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Find out how long it should take for UK Visas and Immigration to process settlement applications in line with customer service standards.

You may be able to pay an additional fee when you submit your application to get a decision the next day or within 5 working days.

Check if you can get indefinite leave to remain.

Published 22 May 2023