Smarter Tariffs - Smarter Comparisons project: winning bid
Updated 26 January 2023
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1. Consortium lead
Vital Energi
2. Contract award value
£400,000
3. Project summary
Vital Energi will lead a consortium to perform exploratory research, user testing, data modelling and software development to identify and test innovative solutions to compare smart tariffs, such as time-of-use tariffs, export and electric vehicle tariffs. The consortium will publish reports, open source code and technical guidance at the end of the project, and hold events to disseminate the findings.
The project will investigate how domestic energy users approach tariff comparisons and switching through consumer research. The consortium will engage across the sector, including energy suppliers, to ensure the solution considers all requirements. Findings will be integrated in the iterative development and testing of a smart tariff comparison prototype tool. The intention is to build a user centric solution, designed to meet the needs of energy consumers no matter what their profile, or start point.
4. Consortium partners
As consortium lead, Vital Energi provide project management expertise and extensive experience of working with vulnerable customers to ensure their needs are addressed. Their partners include:
- Hildebrand Technology (prototype delivery and smart meter data access)
- davies+mckerr (consumer research)
- Love Experience (user experience design)
- the Carbon Trust and Imperial Consultants (subject and sector expertise)
The project is expected to be completed by March 2021.