Social and behavioural insights at DfT during COVID-19
Summarises the social and behavioural insights gained during COVID-19, what influence they have had and their relevance for future transport resilience.
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This report summarises insights from a research project carried out at the Department for Transport (DfT) during the COVID-19 pandemic.
The project aimed to:
- embed institutional knowledge within DfT of the role of social and behavioural research during the COVID-19 pandemic
- explore how insights gained in the pandemic might inform future transport resilience strategies
It explored areas including:
- attitudes towards social distancing and face coverings
- compliance with rules
- the return to public transport following lockdowns
- understanding of the role of ventilation on public transport
The research was undertaken as part of an Economic and Social Research Council Policy Fellowship in 2022 to 2023. The project was designed by the Policy Fellow, Dr Caroline Bartle, together with members of the DfT Social Research and Behavioural Science teams.