SSRO complaints policy
This document explains how the SSRO deals with complaints about its conduct from all external parties.
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The Single Source Regulations Office (SSRO) ‘Complaints Policy’ sets out how the SSRO deals with complaints about its conduct from all external parties, such as members of the public and parties to qualifying defence contracts or qualifying sub-contracts. It is published on our website as part of our commitment to be as transparent as possible in the delivery of our statutory functions and our intention to deal with people fairly and properly at all times.
Updates to this page
Published 12 October 2015Last updated 22 December 2021 + show all updates
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Updated text to ensure it is in line with best practice
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First published.