Policy paper

Switching suppliers: action plan

Sets out the commitments government will make to improve the process of switching suppliers.

• From: Department for Energy Security and Net Zero and Department for Business, Energy & Industrial Strategy
• Published: 25 May 2016

This was published under the 2015 to 2016 Cameron Conservative government

Documents

Switching suppliers: action plan

Ref: BIS/16/254

PDF, 303 KB, 9 pages

Details

We asked consumers to share their experiences on switching suppliers and how the process could be improved. This action plan accompanies the government response to the call for evidence and sets out:

• minor changes to the principles which suppliers should follow
• commitments government will make

Published 25 May 2016