Research and analysis

Universal Credit statistics: user engagement survey report

Findings from the user engagement survey for Universal Credit statistics.

• From: Department for Work and Pensions
• Published: 15 December 2020

Applies to England, Scotland and Wales

Documents

Universal Credit statistics: user engagement survey report 2020

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Details

The Universal Credit statistics user engagement survey was launched in July 2020 to help understand our users and uses of Universal Credit statistics and to identify possible areas for improvement.

This report details the findings from the survey and the actions we will be taking.

Published 15 December 2020