Visitors and transit: customer service standards
Updated 9 May 2024
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This publication is available at https://www.gov.uk/government/publications/visitors-and-transit-customer-service-standards/visitors-and-transit-customer-service-standards
Information on our customer service standards for UK visit visas.
| Visa category | Inside the UK | Outside the UK |
|---|---|---|
| Direct Airside Transit visa | Not available | 3 weeks |
| Marriage Visitor | Not available | 3 weeks |
| Standard Visitor | 8 weeks | 3 weeks |
| Visitor in Transit visa | Not available | 3 weeks |
| Visit the UK in a Chinese tour group | Not available | 3 weeks |
See our current average processing times including information on when the processing time starts from inside and outside the UK.