Guidance
Visitors and transit: customer service standards
Customer service standards for visit and transit visa applications if you're applying from inside or outside the UK.
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Details
Find out how long it should take for UK Visas and Immigration to process visit and transit visa applications inside or outside the UK in line with customer service standards.
You may be able to pay an additional fee when you submit your application to get a decision the next day or within 5 working days.
Check if you need a visa to find out if you are eligible to apply, switch or extend a visa.
Updates to this page
Published 22 May 2023Last updated 9 May 2024 + show all updates
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Processing time and service standard for Permitted Paid Engagement removed, as it's now included as part of the Standard Visitor visa application.
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First published.