Guidance

Provider memo 11: Amendments to chapters 8 and 12

Updated 4 April 2024

This memo is for Work and Health Programme (WHP) providers.

Date: 28 May 2019

Action: For information

Timing: Immediate

Background

1. The purpose of this memo is to inform you of recent amendments made to chapters 8 and 12 of the Work and Health Programme provider guidance chapters.

Summary and action

2. Please ensure, with immediate effect, that the revised information in the following Work and Health Programme provider guidance chapters is used by you and all of your supply chain partners.

Table: changes made to the provider guidance

Chapter Paragraph Title Summary of change Date of guidance change Version number
8 54 Raising a Compliance Doubt for LTU Participants Removal of gsi. from e-mail addresses to read: Uclmdma.provider@dwp.gov.uk 20/05/2019 4
8 Whole chapter Raising a Compliance Doubt for LTU Participants The entire chapter has been reformatted and links, headers and footers have been updated. 20/05/2019 4
12 Annex 1 Participant Complaints Removal of gsi. from e-mail addresses to read: ice@dwp.gov.uk 20/05/2019 4
12 Whole chapter Participant Complaints The entire chapter has been reformatted and links, headers and footers have been updated. 20/05/2019 4

Further Information

3. If you have any queries about this memo, please contact: whp.enquiries@dwp.gov.uk.