Guidance

Provider memo 12: Amendments to Chapters 3 and 16

Updated 4 April 2024

This memo is for Work and Health Programme (WHP) providers.

Background

1. The purpose of this memo is to inform you of recent amendments made to chapters 3 and 16 of the Work and Health Programme provider guidance chapters.

Summary and action

2. Please ensure, with immediate effect, that the revised information in the following Work and Health Programme provider guidance chapters is used by you and all of your supply chain partners.

Table: changes made to the provider guidance

Chapter Paragraph Title Summary of change Date of guidance change Version number
3 11 Acknowledging referrals, initial participant engagement and registering a start Addition of sentence in to advise that the initial face to face should take place on a one to one basis. 28 June 2019 6
3 16 Acknowledging referrals, initial participant engagement and registering a start Additional paragraph added under section on European Social Fund (ESF) Programme and WHP provision eligibility criteria, evidence requirements and initial activity (England only) failure to meet audit requirements can result in financial penalties. 28 June 2019 6
3 16 to 24 Acknowledging referrals, initial participant engagement and registering a start Updated throughout to correctly reflect the title of the ESF1420m form (initial) evidence requirements and completion of ESF1420m form (initial) clarified and extra bullet points added, including consequence of failing to comply. 28 June 2019 6
3 42 to 46 Acknowledging referrals, initial participant engagement and registering a start Paragraph and bullet points added to highlight ESF evidence requirements & clarification that you will be required to re submit ESF1420m form (initial), with any omissions or inaccurate data corrected. 28 June 2019 6
3 47 to 48 Acknowledging referrals, initial participant engagement and registering a start Additional paragraphs to advise that where Participant is SCR or MAPPA ESF1420m form (initial) must be sent clerically and postal address. 28 June 2019 6
16 27 CSS6 Performance Management and Compliance Monitoring Updated form name to correctly reflect the title of the ESF1420m form (initial). 28 June 2019 5

Further information

If you have any queries about this memo, please contact: whp.enquiries@dwp.gov.uk.