Provider memo 21: Exit Report template
Updated 23 December 2024
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This memo is for Work and Health Programme (WHP) providers.
Issued by: Work and Health Programme Operational Policy Team
Background
1. It is a requirement that providers produce an Exit Report for participants on completion of the Work and Health Programme.
The Exit Report is a key tool providing insight into a participant’s time on programme and information to inform next steps and continuation of support.
Jobcentre Plus will request Exit Reports for those participants who complete the Work and Health Programme.
Summary and action
2. The purpose of this memo is to inform you that the Exit Report template has now been updated to include a signature box for participants to sign.
Annex 2 in the Work and Health Programme Provider Guidance was updated with the new template on 11 October 2019.
You are reminded of the requirement to return all Exit Reports within 10 days of the request being received from Jobcentre Plus. This forms part of your tender Customer Service Standards.
Further information
3. If you have any queries about this memo, contact: whp.enquiries@dwp.gov.uk.