Provider memo 29: Amendments to chapter 10
Updated 4 April 2024
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This publication is available at https://www.gov.uk/government/publications/work-and-health-programme-provider-memos-2018/provider-memo-29-amendments-to-chapter-10
This memo is for Work and Health Programme (WHP) providers.
Issued by: Work and Health Programme Operational Policy Team
1. Background
1. The purpose of this memo is to inform you of amendments that have been made to Work and Health Programme provider guidance. Attached is a summary of all changes made to Chapter 10 with updated version number.
2. Summary and action
2. Please ensure, with immediate effect, that the revised information in the following Work and Health Programme Provider Guidance chapter is read in full and used by you and all of your supply chain partners.
| Chapter | Paragraph | Title | Summary of change | Date of guidance change | Version number |
|---|---|---|---|---|---|
| 10 | Various throughout the chapter | Change of circumstances and notifications | Removed references to UC Service Centre as all contact for providers is with Jobcentre Plus in the first instance | 01/04/2020 | 9 |
| 10 | Various | Change of circumstances and notifications | Removal of boxes around consequence sections to meet accessibility requirements | 01/04/2020 | 9 |
| 10 | 39 | Change of circumstances and notifications | Change references from customer to claimant | 01/04/2020 | 9 |
| 10 | 47 and 49 | Change of circumstances and notifications | Change references from customer to participant | 01/04/2020 | 9 |
| 10 | 59 | Change of circumstances and notifications | Change reference of Compliance Monitoring Officer to Performance and Compliance Officer | 01/04/2020 | 9 |
3. Further information
3. If you have any queries about this memo, please contact: whp.enquiries@dwp.gov.uk