Provider memo 49: Amendments to Work and Health Programme (COVID 19) including JETS Provider Guidance
Updated 4 April 2024
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This publication is available at https://www.gov.uk/government/publications/work-and-health-programme-provider-memos-2018/provider-memo-49-amendments-to-work-and-health-programme-covid-19-including-jets-provider-guidance
This memo is for Work and Health Programme (WHP) providers.
Issued by: Work and Health Programme Operational Policy Team
Action: For information
Timing: Immediate
Background
1. This memo informs you of amendments that have been made to the following Work and Health Programme (COVID 19) including JETS Provider Guidance Chapters.
- Work and Health Programme COVID-19 Chapter 3: Acknowledging referrals, initial participant engagement and registering a start
- Work and Health Programme COVID-19 (for WHP JETS) Chapter 3b: Acknowledging referrals, initial participant engagement and registering a start
- Work and Health Programme COVID-19 including JETS Provider Guidance Chapter 15: Data Sharing between DWP and Providers
Summary and action
2. The information in Work and Health Programme (COVID-19) including JETS Provider Guidance should be read in full and used by you and all of your supply chain partners. Particular attention should be given to Chapters 3 and 3b and to Chapter15.
3. Chapter 15 now provides a process for addressing requests received from a Participant to remove their personal information from the Providers systems.
Please Note: The process outlined in Chapter 15 is for new requests received from the date of this memo.
Table of changes
| Chapter | Paragraph | Title | Summary of change | Date of guidance change | Version number |
|---|---|---|---|---|---|
| 15 | 23-43 | COVID-19 Data Sharing Between DWP and Providers | New Process on how Providers should handle Erasure requests from Participants | 24/09/2021 | 3 |
| Annex 2 | WHP RTE Acc v 1.0 | Your Individual Rights – erasure request Notification of Acceptance | Will be issued via Jaggaer | 24/09/2021 | V1.0 |
| Annex 2 | WHP RTE Rej v1.0 | Your Individual Rights – erasure request Notification of Refusal | Will be issued via Jaggaer | 24/09/2021 | V1.0 |
| Annex 2 | WHP RTE Acc v 1.0 Welsh | Your Individual Rights – erasure request Notification of Acceptance | Will be issued via Jaggaer | 24/09/2021 | V1.0 |
| Annex 2 | WHP RTE Rej v1.0 Welsh | Your Individual Rights – erasure request Notification of Refusal | Will be issued via Jaggaer | 24/09/2021 | V1.0 |
| 3 | 4 & 84 | COVID-19 Acknowledging referrals, initial participant engagement and registering a start | Removal of the following wording. “You will receive the referral, minus the address, postcode and contact telephone number” | 24/09/2021 | 4 |
| 3 | 88 | COVID-19 Acknowledging referrals, initial participant engagement and registering a start | Changed wording from: “should be marked that it is a MAPPA case” to:“should be marked training and employment restrictions apply” | 24/09/2021 | 4 |
| 3b | 4 & 112 | COVID-19 (for WHP JETS) Acknowledging referrals, initial participant engagement and registering a start | Removal of the following wording. “You will receive the referral, minus the address, postcode and contact telephone number” | 24/09/2021 | 5 |
| 3b | 116 | COVID-19 (for WHP JETS) Acknowledging referrals, initial participant engagement and registering a start | Changed wording from: “should be marked that it is a MAPPA case” to: “should be marked training and employment restrictions apply” | 24/09/2021 | 5 |
Further Information
4. If you have any queries about this memo, please contact: WHP.ENQUIRIES@DWP.GOV.UK