Provider memo 52: Amendments to Work and Health Programme (COVID 19) including JETS Provider Guidance
Updated 4 April 2024
This memo is for Work and Health Programme (WHP) providers.
Issued by: Work and Health Programme Operational Policy Team
Background
1. This memo informs you of amendments that have been made to the following Work and Health Programme (COVID 19) including JETS Provider Guidance Chapters.
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Work and Health Programme COVID-19 provider guidance Chapter 1 Introduction and overview
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Work and Health Programme COVID-19-provider-guidance Chapter 11 programme completers and early exits
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Work and Health Programme COVID-19 Provider Guidance Chapter 12 Participants Complaints
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Work and Health Programme COVID-19 Provider Guidance Chapter 14 Validation
Summary and action
2. The information in Work and Health Programme (COVID-19) including JETS Provider Guidance should be read in full and used by you and all of your supply chain partners. Particular attention should be given to Chapters 1, 3b,11,12,14 and 15.
Table of changes
Chapter | Paragraph/letters | Title | Summary of change | Date of guidance change | Version number |
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1 | 39 | Duration on WHP JETS | Amendment to paragraph 39 PRaP will automatically calculate and populate the end date for a WHP JETS Participant at 182 calendar days, but this will not unset the RTE interest, which will continue to pick up earnings until day 299. This includes 182 calendar days on programme, 56 calendar days tracking period and a further 61 days for late HMRC notifications/claims based on the start date you input following initial engagement. You can continue to enter an outcome for self-employed participants after the end date has been entered at 182 days up to 299 days. | 6 | |
3b | After para 53: Please note entered. | Acknowledging referrals, initial participant engagement and registering a start | Added a Please Note to state: Any Participants referred after the extension period has started cannot be used as part of your JETS Quota. Additional sentence added about ESF marketing obligations. |
6 | |
11 | 50 to 51 | Programme completers and early exits | Amendment to paragraph 50 The Provider Referral and Payment System (PRaP) will automatically calculate the end date for a WHP Core Participant at 456 calendar days. Additional paragraph 51 PRaP will automatically calculate and populate the end date for a WHP JETS Participant at 182 calendar days, but this will not unset the RTE interest, which will continue to pick up earnings until day 299. This includes 182 calendar days on programme, 56 calendar days tracking period and a further 61 days for late HMRC notifications/claims based on the start date you input following initial engagement. You can continue to enter an outcome for self-employed participants after the end date has been entered at 182 days up to 299 days. |
7 | |
12 | Annex 1 | Participants Complaints | Amendment to the phone number for the Independent Case Examiner’s Office. Changed from an 0345 number to an 0800 number. | 3 | |
14 | 49 | Validation | Extra wording added at the end of the paragraph to highlight other sources of assurance will be sought for the validation of gainfully self-employed outcomes. | 3 | |
15 | 8 | Data sharing between DWP and providers | Removal of the following paragraph: ‘For MAPPA participants you will receive the referral, minus the address, postcode and contact telephone number’ to align with Chapter 3 and 3b. |
tbc | 4 |
Further Information
3. If you have any queries about this memo, please contact: whp.enquiries@dwp.gov.uk