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The home of The Parliamentary and Health Service Ombudsman on GOV.UK. We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
Our investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.
The Ombudsman's report highlights failings in the way the Department for Work and Pensions (DWP) communicated changes to women’s State Pension age.
Details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
This document contains the following information: Tax credits: getting it wrong? 5th report session 2006 to 2007
This document contains the following information: Six lives: the provision of public services to people with learning difficulties 2008 to 2009.
This document contains the following information: Health Service Ombudsman: NHS funding for long term care: 2nd report - session 2002 to 2003.
This report identifies failings in NHS Continuing Healthcare and makes recommendations for improvements.
This report highlights major failings in the way DVLA makes decisions on whether people with certain medical conditions are safe to drive.
This document contains the following information: Equitable Life: a decade of regulatory failure fourth report session 2007 to 2008.
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