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The home of The Parliamentary and Health Service Ombudsman on GOV.UK. We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
Our investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.
The Ombudsman's report highlights failings in the way the Department for Work and Pensions (DWP) communicated changes to women’s State Pension age.
This report identifies failings in NHS Continuing Healthcare and makes recommendations for improvements.
A report of our investigation into the care and treatment of Averil Hart. We found that Averil's tragic death from anorexia would have been avoided if the NHS had provided appropriate care.
A report by the Parliamentary Ombudsman on an investigation into a complaint by Mrs A and her family about the Home Office
This document contains the following information: Six lives: the provision of public services to people with learning difficulties 2008 to 2009.
Monitoring by the Electoral Commission (EC) into donations to the Liberal Democrat Party fell significantly short of what was required...
We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
This document contains the following information: Parliamentary Commissioner for Administration: first report, session 1989-90: the Barlow Clowes affair.
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