We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
How HS2 Ltd dealt with a group of six families, whose community faced break-up under plans for the new rail network.
This report highlights repeated failings in the way X-rays and scans are reported on and followed up across NHS services.
This report contains of summaries of our investigations. The summaries provide examples of the kind of complaints we handle.
A Health Service Commissioner report on five investigations into failure of the NHS to provide continuing inpatient care in nursing homes or hospitals.
Our 2018-2019 annual report and accounts gives details of our performance over the past 12 months.
In 2015-16 we continued to transform our service to ensure we continue to meet demand today and in the future.
'Maintaining momentum' highlights failings in NHS mental health services in England, and the devastating toll this takes on patients and their families.
The summaries provide examples of the kind of complaints we handle and we hope they will show that complaining can make a difference.
This report is about our investigation into the Care Quality Commission’s regulation of the Fit and Proper Persons Requirement.
This report explores the state of local complaints handling across the NHS and UK Government departments and highlights three areas that need to change.
This document contains the following information: The Ombudsman's review of complaint handling by government departments and public bodies 2010 to 2011.
This document contains the following information: Report by the Health Service Ombudsman for England and Local Government Ombudsman: Mrs L
This document contains the following information: Parliamentary and Health Service Ombudsman annual report 2007-08: fifth report session 2007-2008
This document contains the following information: The Parliamentary Ombudsman: withstanding the test of time 4th report session 2006-2007
This document contains the following information: Retrospective continuing care funding and redress: 3rd report session 2006-2007
This document contains the following information: Put together in haste: 'Cod Wars' trawlermen's compensation scheme 2nd report, session 2006-07
This document contains the following information: Investigation into the Home Office's regulation of animal experimentation: 1st report, session 2006-07
This document contains the following information: The Parliamentary and Health Service Ombudsman resource accounts 2005 to 2006.
This document contains the following information: The Parliamentary and Health Service Ombudsman resource accounts 2004 to 2005.
This document contains the following information: The Parliamentary and Health Service Ombudsman annual report 2004 to 2005.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).