Written statement to Parliament

Motoring agencies business plans for 2012 to 2013

Publication of the business plans and performance frameworks for the Highways Agency and the Department for Transport’s motoring agencies.

From:
Department for Transport, Driver and Vehicle Licensing Agency, Driving Standards Agency, Highways Agency, Vehicle and Operator Services Agency, Vehicle Certification Agency and The Rt Hon Sir Mike Penning
Published
27 March 2012
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
Delivered on:
The Rt Hon Sir Mike Penning

I am pleased to announce the publication of the business plans for the Highways Agency and the Department for Transport’s motoring agencies:

  • Driving Standards Agency (DSA)
  • Driver and Vehicle Licensing Agency (DVLA)
  • Vehicle Certification Agency (VCA)
  • Vehicle and Operator Services Agency (VOSA)

The business plans set out:

  • the services each agency will deliver and any significant changes they plan to make
  • the resources they require
  • a framework of measures by which their performance will be assessed

The measures allow service users and members of the public to assess how the agencies are performing in delivering their services and reforms and in managing agency finances.

The business plans will be available electronically on agency websites and copies will be placed in the libraries of both Houses in due course.

Updates to this page

Published 27 March 2012