Official Statistics

Housing Benefit and Council Tax Benefit: statistics on speed of processing 2010-11

Measure of the average time it took to process new claims and changes of circumstances throughout the year.

• From: Department for Work and Pensions
• Published: 27 July 2011

Documents

Statistical release: quarter 4, 2010/11

PDF, 37.2 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Additional tables: quarter 4, 2010/11

MS Excel Spreadsheet, 345 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Statistical release: quarter 3, 2010/11

PDF, 30.4 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Additional tables: quarter 3, 2010/11

MS Excel Spreadsheet, 244 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Statistical release: quarter 2, 2010/11

PDF, 38 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Additional tables: quarter 2, 2010/11

MS Excel Spreadsheet, 293 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Statistical release: quarter 1, 2010/11

PDF, 48.6 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Additional tables: quarter 1, 2010/11

MS Excel Spreadsheet, 302 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

These publications contain official statistics we’ve produced on the Right Time Indicator (RTI) performance measure. The information is published as a mean average processing time in calendar days for each local authority, rounded to the nearest day. The average processing times for new claims and changes are also shown separately from the combined RTI measure.

Published 27 July 2011