Housing Benefit: statistics on speed of processing 2013-14
Measure of the average time it took to process new claims and changes of circumstances throughout the year.
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The speed of processing official statistics replace the old ‘right time indicator’. The speed of processing statistics show new claims and changes of circumstances separately and do not include a combined measure. The statistics include the volumes of claims, changes and the total days to process new claims and changes of circumstances.
Speed of processing measures the average times to process a new Housing Benefit claim or a change in circumstance of an existing Housing Benefit claim.
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Updates to this page
Last updated 23 July 2014 + show all updates
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Published quarter 4 data (January to March 2014).
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Published first release of statistics for October 2013 to December 2013.
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Statistical release: July 2013 to September 2013 (quarter 2, 2013/14 ) published.
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Supporting tables added to page.
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First published.