Official Statistics

Housing Benefit: statistics on speed of processing 2017 to 2018

Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claimant.

Documents

Statistical release: January to March 2018 (quarter 4, 2017 to 2018)

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Additional tables: January to March 2018 (quarter 4, 2017 to 2018)

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Statistical release: October to December 2017 (quarter 3, 2017 to 2018)

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Additional tables: October to December 2017 (quarter 3, 2017 to 2018)

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Statistical release: July to September 2017 (quarter 2, 2017 to 2018)

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Additional tables: July to September 2017 (quarter 2, 2017 to 2018)

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Statistical release: April to June 2017 (quarter 1, 2017 to 2018)

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Additional tables: April to June 2017 (quarter 1, 2017 to 2018)

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The latest release of these statistics can be found in the Housing Benefit: statistics on speed of processing collection.

Speed of processing is a measure of the average time it takes to process a:

  • new Housing Benefit claim
  • change in circumstance of an existing Housing Benefit claimant

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Updates to this page

Published 25 October 2017
Last updated 25 July 2018 + show all updates
  1. Published the latest Housing Benefit speed of processing statistics for the period January to March 2018. This is also known as quarter 4 of the financial year 2017 to 2018.

  2. Published the latest Housing Benefit speed of processing statistics for the period October to December 2017. This period is also known as quarter 3 of the financial year 2017 to 2018.

  3. Published the latest Housing Benefit speed of processing statistics for the period July to September 2017.

  4. First published.

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