Official Statistics

Housing Benefit statistics on speed of processing for 2022 to 2023

Statistics on the average number of days to process a new Housing Benefit claim or a change of circumstance to an existing Housing Benefit claim.

Applies to England, Scotland and Wales

Documents

Tables: January to March 2023 (quarter 4)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Tables: October to December 2022 (quarter 3)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Tables: July to September 2022 (quarter 2)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Tables: April to June 2022 (quarter 1)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Speed of processing is a measure of the average time it takes to process a:

  • new Housing Benefit claim
  • change of circumstance to an existing Housing Benefit claim

The average time is measured in calendar days, rounded to the nearest day.

The statistics on this page are for:

  • January to March 2023 (quarter 4, financial year 2022 to 2023)
  • October to December 2022 (quarter 3, financial year 2022 to 2023)
  • July to September 2022 (quarter 2, financial year 2022 to 2023)
  • April to June 2022 (quarter 1, financial year 2022 to 2023)

Updates to this page

Published 26 October 2022
Last updated 26 July 2023 + show all updates
  1. Added statistics for the period January to March 2023. This is also known as quarter 4 of the financial year 2022 to 2023.

  2. Added statistics for the period October to December 2022. This is also known as quarter 3 of financial year 2022 to 2023.

  3. Added statistics for the period July to September 2022. This is also known as quarter 2 of financial year 2022 to 2023.

  4. First published.

Sign up for emails or print this page