Official Statistics

Housing Benefit statistics on speed of processing for 2021 to 2022

Statistics on the average number of days to process a new Housing Benefit claim or a change of circumstance to an existing Housing Benefit claim.

• From: Department for Work and Pensions
• Published: 27 October 2021
• Last updated: 27 July 2022 — See all updates

Applies to England, Scotland and Wales

Documents

Statistical release: January to March 2022 (quarter 4, financial year 2021 to 2022)

Ref: ISBN 978-1-78659-440-2

HTML

Tables: January to March 2022 (quarter 4)

ODS, 243 KB

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Statistical release: October to December 2021 (quarter 3, financial year 2021 to 2022)

Ref: ISBN 978-1-78659-419-8

HTML

Tables: October to December 2021 (quarter 3)

ODS, 198 KB

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Statistical release: July to September 2021 (quarter 2, financial year 2021 to 2022)

Ref: ISBN 978-1-78659-344-3

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Tables: July to September 2021 (quarter 2)

ODS, 234 KB

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Statistical release: April to June 2021 (quarter 1, 2021 to 2022)

Ref: ISBN 978-1-78659-364-1

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Tables: April to June 2021 (quarter 1)

ODS, 225 KB

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Details

Speed of processing is a measure of the average time it takes to process a:

• new Housing Benefit claim
• change of circumstance to an existing Housing Benefit claim

The average time is measured in calendar days, rounded to the nearest day.

The statistics on this page are for:

• January to March 2022 (quarter 4, financial year 2021 to 2022)
• October to December 2021 (quarter 3, financial year 2021 to 2022)
• July to September 2021 (quarter 2, financial year 2021 to 2022)
• April to June 2021 (quarter 1, financial year 2021 to 2022)

Published 27 October 2021

Last updated 27 July 2022 + show all updates

1. 27 July 2022

   Added statistics for the period January to March 2022. This is also known as quarter 4 of financial year 2021 to 2022.

2. 27 April 2022

   Added statistics for the period October to December 2021. This is also known as quarter 3 of financial year 2021 to 2022.

3. 26 January 2022

   Added statistics for the period July to September 2021. This is also known as quarter 2 of financial year 2021 to 2022.

4. 27 October 2021

   First published.