Guidance

Housing Benefit speed of processing statistics: supporting information

Information to support the Housing Benefit speed of processing statistical reports.

• From: Department for Work and Pensions
• Published: 22 January 2014
• Last updated: 29 April 2020 — See all updates

Documents

Housing Benefit speed of processing statistics: supporting information and frequently asked questions

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Speed of processing is a measure of the average time it takes to process a new Housing Benefit claim or a change in circumstance of an existing Housing Benefit claimant.

This document provides information to support the Housing Benefit speed of processing statistical reports.

Published 22 January 2014

Last updated 29 April 2020 + show all updates

1. 29 April 2020

   Updated document - revised to support today's (29 April 2020) release of speed of processing statistics.

2. 22 January 2014

   First published.