Accredited official statistics

Personal Independence Payment statistics to January 2025

Quarterly statistics including numbers of claims with entitlement, new claim registrations, decisions and awards made.

Applies to England, Scotland and Wales

Documents

Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to January 2025, England & Wales (ODS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to January 2025, England & Wales (XLS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

These official statistics include data up to 31 January 2025 for:

  • caseloads (cases with entitlement)
  • registrations
  • clearances and awards, including award types & review periods
  • award reviews and changes of circumstance
  • mandatory reconsiderations
  • average clearance times and average outstanding times
  • mandatory reconsideration (MR) clearance times
  • customer journey statistics (tracking of initial decisions and award review outcomes following a PIP assessment through to MR and appeal)

Feedback and queries

Email cm.analysis.research@dwp.gov.uk with feedback and queries about the PIP statistics. We are only able to reply to questions about the statistics.

Users can also contribute their views using our user feedback questionnaire.

Updates to this page

Published 18 March 2025

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