Guidance

Appeal an infected blood compensation decision

Appeal against a compensation decision by the Infected Blood Compensation Authority (IBCA).

Overview

You can appeal a decision about your infected blood compensation scheme application.

Appeals are decided by the Social Security and Child Support Tribunal which is supported by HM Courts and Tribunals Service (HMCTS). The tribunal is impartial and independent of government and the Infected Blood Compensation Authority (IBCA).

The tribunal will make a decision after reviewing all the evidence and listening to both sides.

Before you appeal

You must ask for the decision about your application to be looked at again before you can appeal - this is called a review decision. After the review, you will be sent a decision notice with the outcome of the review.

How to appeal

It is free to appeal a decision by the Infected Blood Compensation Scheme.

You must appeal to the tribunal within one calendar month of getting your review decision notice. If your appeal is later than one calendar month, you will have to explain why and the tribunal will decide if your appeal can go ahead.

Your appeal will be decided at a tribunal hearing, you can choose if you want to go to that hearing, or not.

Get help and advice

You can get free help and advice from: 

You can also seek advice from a legal adviser or solicitor.

Submit your appeal

To appeal to the tribunal you will need:

  • your IBCA reference

  • the details of the representative helping with your appeal (if you are using one)

  • your review decision notice - you are sent this after you ask for the IBCA decision to be looked at again

Start your appeal

Start your online appeal

Sign in to continue with a saved appeal

Appeal by post

Request an appeal form (SSCS8)

To appeal against an infected blood compensation decision, call the relevant number to ask for an appeal form.

If you live in England, Wales, Northern Ireland or overseas

Phone: 0300 1312850
Monday to Friday, 9am to 4pm
Find out about call charges

If you live in Scotland

Phone: 0300 790 6234
Monday to Friday, 8:30am to 5pm
Find out about call charges

For Welsh Speakers

Phone: 0300 303 5170
Monday to Friday, 8:30am to 5pm
Find out about call charges

Register a representative to help with your appeal

You can nominate someone as a ‘representative’ to help you with your appeal. A representative can:

  • help you submit your appeal or prepare your evidence

  • act on your behalf

  • give you advice

Anyone can be a representative, including friends and family.

You might also be able to find a representative through a local library or from an organisation in your area that gives advice on Infected Blood Compensation applications, such as Citizens Advice.

Your representative will have permission to act on your behalf, for example to respond to letters. They’ll be sent all the information about your appeal, including any medical evidence.

To register a representative, you can either:

  • name your representative when you submit your appeal

  • register a representative at any point after you submit your appeal

Updates to this page

Published 11 December 2024
Last updated 21 January 2025
  1. New link to an online appeal service added

  2. Added translation

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