Guidance

Check a previous Coronavirus Job Retention Scheme claim

Use the service to view or delete previous furlough claims. You can also find out how to check guidance for the scheme.

Return to your claim

The Coronavirus Job Retention Scheme ended on 30 September 2021. 14 October 2021 was the last date to make a claim for September.

You can return to the service to view a previous claim.

You’ll need the Government Gateway user ID and password you got when you registered for PAYE online.

Return to claim

Service availability

Online services may be slow during busy times. Check if there are any problems with the service.

Check guidance for the scheme

You can read guidance to check:

  1. If you were eligible to claim.

  2. Which employees you could have put on furlough .

  3. Steps to take when calculating a claim.

  4. How to calculate a claim.

  5. Guidance for making a claim (when the scheme was open).

  6. How to report payments in PAYE Real Time Information.

You can also read previous versions of Coronavirus Job Retention Scheme on The National Archives.

How to pay the grant back

Find out more about paying grants back if you’ve:

  • overclaimed
  • decided to make a voluntary payment

If you’ve underpaid employees

Find out how to top up your employees’ wages if you’ve claimed the grant but you’ve not paid them enough.

Contacting HMRC

You can contact HMRC if you cannot get the help you need online.

There is no right of appeal if you are ineligible for the Coronavirus Job Retention Scheme. You should contact us if you think you do not meet the eligibility criteria due to:

  • an HMRC error
  • unreasonable delays caused by HMRC

You can use our complaints service if you are not satisfied with the way we have handled your claim.

Updates to this page

Published 29 October 2021
Last updated 18 August 2022 + show all updates
  1. Information and link to HMRC's digital assistant removed from the 'Contacting HMRC' section.

  2. Added information on 'If you've underpaid employees.'

  3. Added translation

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