Guidance

Contact the Adjudicator’s Office online

Use this online form to make a complaint against HMRC, the Valuation Office Agency or the Adjudicator’s Office, or to request a review of a Windrush Compensation Scheme decision.

You can use this online form to contact the Adjudicator’s Office to:

  • complain about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA)
  • request a review of a Home Office decision on entitlement under the Windrush Compensation Scheme, or complain about how your application was handled
  • complain about the Adjudicator’s Office service or a decision they have made

Before you start

Check if you can contact the Adjudicator’s Office to:

What you’ll need

You’ll need to sign in to complete the online form using either your:

  • email address
  • Government Gateway account, if you already have one

You’ll also need to:

  • give your contact details, including your telephone number, postal address and email address
  • explain why you’re contacting the Adjudicator’s Office
  • suggest what you would like to happen next

If you’re representing someone else

You must also:

  • give the postal address and email address of the person you’re acting for
  • upload a scan or photo of a completed Authority to act form that the person you’re representing has signed

Complete the online form

Start now

What happens next

We will review your request and send you an email with a link to our reply.

If you cannot use the online form

If you are unable to use the online form, you can send your request by post.

Updates to this page

Published 8 January 2020
Last updated 26 January 2022 + show all updates
  1. A new version of the online form is now available.

  2. Added Welsh translation

  3. Removed notification that our online form is unavailable.

  4. Including a notice that our online contact service is temporarily unavailable.

  5. First published.

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