Dedicated helplines and contacts for tax agents
Find out how to contact HMRC to get help and support.
Self Assessment or PAYE for individuals
Ask HMRC
Chat with HMRC online to find answers to your questions. If our digital assistant cannot help, you can speak to an HMRC adviser if one is available.
Phone
If your client has formally authorised you to act on their behalf, you can call the Agent Dedicated Line.
Post
Use the list of common headings when sending letters to HMRC about your clients’ affairs.
Debts
If you’re an authorised agent you can call the Debt Management and Banking Agent Dedicated Line about your client’s debts.
Tax credits
Call the Agent Priority Line if you’re handling tax credits issues on your clients’ behalf.
Other taxes, duties or specialist teams
If you need contact details for a tax and duty that does not have an agent dedicated telephone number or address, you can search the list of HMRC contacts.
Updates to this page
Published 1 January 2014Last updated 7 October 2024 + show all updates
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Information on using the digital assistant to chat to HMRC online has been added.
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Email contact details have been removed from the Self Assessment or PAYE for individuals section. You can still use telephone or post options.
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First published.