Guidance
Check HMRC’s current performance and service levels
If you’re an agent, use HMRC’s service dashboard to check current processing times and service levels for post and online requests.
The information in this dashboard is updated weekly.
Use HMRC’s service dashboard to check:
- current performance and service levels
- processing dates
You can find out about our service levels for:
- agent services
- Corporation Tax
- Income Tax
- Inheritance Tax
- Self Assessment
- tax credits
- VAT
You will not need to sign in or create a Government Gateway user ID and password.
Updates to this page
Published 29 June 2022Last updated 13 September 2023 + show all updates
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The HMRC service dashboard has been updated to include Inheritance Tax.
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The HMRC service dashboard has been amended. The information about when we expect to return to normal service levels has been removed.
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Welsh translation has been added.
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The information in HMRC's service dashboard is updated weekly.
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First published.