Guidance

HM Land Registry specialist support services hub

Quick and easy access to guidance for HM Land Registry's specialist support services.

Applies to England and Wales

Available to conveyancers, solicitors and other business customers dealing with land and property transactions.

For all other enquiries, please use our online contact form.

Application Management Service

Support with registering a complex commercial transaction or infrastructure developments

Get help before you submit an application, and throughout the registration process with managed support. There’s no fee and it could help save you time, navigate registry processes more easily and avoid potential delays.

Find out more about submitting complex commercial or infrastructure development enquiries and transactions to HM Land Registry.

Managed end-to-end support

Get direct access to registration experts, who will provide a managed support service throughout the whole transaction lifecycle.

You can apply by filling in our Application Management online form. Alternatively, you can download and complete an AMS1 and then upload it when you’re ready to submit your application.

Pre-submission enquiry guidance

Get expert guidance on technical or procedural queries.

You can use the Pre-submission Enquiry Service online form to tell us about your application or tell us about your application using form PSS1. You can fill it in online or download a copy and upload it at a later date.

Read the full service criteria.

Ask for Guidance Service

Get expert support with complex enquiries

If you’re about to start a new piece of work that has practice-related complexities not covered in any of our practice guides, we can help.

Deal directly with a member of our specialist team, who can help you navigate registry processes and support you to avoid unnecessary errors. This will make the registration process easier and quicker for you.

Criteria

To contact a member of our specialist team:

  • the query must be in relation to a new piece of work, not an existing application
  • the query must relate to a complex point
  • the answer to the query must not already be covered in any of our practice guides

Contact us for routine applications and system-related queries.

Get started

Complete our online form to contact a member of our specialist team.

Blogs

Developing Estate Service

Get expert support in registering a developing residential estate of six or more plots

Use our free services to help simplify the application process and provide clarity in advance of plot sales.

Lodge estate layout and boundary plans, draft transfers, leases and other associated documentation for approval before embarking on your development, or in the early stages of the build, to help ensure smooth and seamless registration of plots.

Find out more about developing estates in practice guide 41 and our webinar.

Get started

Complete our online form to contact a member of our specialist team.

Guidance on large-scale applications

Get expert support in preparing and lodging large-scale applications

Our Bulk Application Team is here to assist you with large-scale applications, subject to criteria. They will help you avoid the complications associated with submitting applications based on a common deed or deeds.

Criteria

This service is available to those submitting applications for:

• more than 50 registered titles
• more than 50 unregistered properties
• any combination of registered and unregistered titles exceeding 50 in total

Find out more about large-scale applications in practice guide 33.

Get started

Complete our online form to contact a member of our specialist team.

Guidance on large-scale voluntary first registrations

Get expert support before lodging large-scale voluntary first registrations

If you are seeking the voluntary first registration of a portfolio of unregistered properties, land assets or a large landed estate, our dedicated team can help.

This free service is available to anyone registering more than 20 individual parcels or units of land and can help you avoid the inconsistencies that can arise from individual applications, while enabling more efficient processing.

Find out more about large-scale applications in practice guide 33.

Get started

Complete our online form to contact a member of our specialist team.

Updates to this page

Published 3 May 2023
Last updated 14 June 2023 + show all updates
  1. We have updated the criteria for our Ask for Guidance service to make it clear that queries must relate to a new application, must be complex points and must not be answered within any of our practice guides.

  2. First published.

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