Guidance

Report a concern

About an attorney, deputy or guardian

• From: Office of the Public Guardian
• Published: 17 December 2021
• Last updated: 26 July 2022 — See all updates

Applies to England and Wales

How to report

OPG130 Raise a concern

PDF, 128 KB, 6 pages

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OPG130 Raise a concern - ODT

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The quickest way for us to respond to your concern is if you complete our concern raising form. Fill in the form with as much information as you have, and then email the form to us at

opg.safeguardingunit@publicguardian.gov.uk

Include in your report:

• the donor or client’s details (including full name, address and date of birth)
• the date you first noticed the concern
• any evidence you have to support the concern – for example, financial records
• what you know about the persons mental capacity, including copies of any mental capacity reports or names of who might have these
• your contact details

The Office of the Public Guardian will then check if it has the legal authority to investigate.

If you do not have all of this information, you can still report a concern.

Alternatively, you can email, phone or write to us.

Email the Office of the Public Guardian Safeguarding Unit
opg.safeguardingunit@publicguardian.gov.uk

Telephone: 0115 934 2777
Textphone: 0115 934 2778
Monday to Friday, 9:30am to 5pm
Wednesday, 10am to 5pm

Find out about call charges

Office of the Public Guardian
PO Box 16185
Birmingham
B2 2WH

Other ways to report a concern

You can also contact:

• Jobcentre Plus for concerns about benefits
• your local adult social services for concerns about care or safeguarding
• the Care Quality Commission or the Care Inspectorate Wales if you’re concerned about someone who’s living in a care home

Call 999 if someone is in immediate danger or your local police if you think someone has committed a criminal offence.

Published 17 December 2021
Last updated 26 July 2022 + show all updates

1. 26 July 2022

   Page now links to gov.uk main page Welsh versions of OPG130 added

2. 17 December 2021

   Added translation