Setting up ‘My Charity Commission Account’
How to set up and use your new 'Charity Commission Account' to access online services on behalf of your charity.
Applies to England and Wales
Getting started
Every user will need to set up their own ‘My Charity Commission Account’ using an individual email address and password (we will send your access code to this email address each time you sign in).
There are different steps for setting up your account depending on your role. Your role will also determine what permissions and access you can have. You can link to further information for each role below.
Before you look at the guidance specific to your role, please note the following.
The charity contact (whoever is named on our records as the contact person for your charity) must set up their account first so they can invite trustees and third-party users to set up their accounts.
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If you have never received a link from us, this might be because of issues with your data, particularly if you work with multiple charities and have registered multiple email addresses.
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Newly registered charity contacts or anyone needing a new setup link can find guidance on requesting this below.
Follow the guidance for your role to set up and start using your account:
- charity contact
- trustee
- third party (anyone who is not a contact or trustee, for example, a charity employee or a professional advisor such as a lawyer or accountant)
If you are involved with more than one charity, you will view all your charities through a single account. Consider what the best email address to use is before you set up your account.
Your level of access for each charity within your account will be determined by your role or relationship with that charity.
Updates to this page
Published 8 November 2022Last updated 16 November 2023 + show all updates
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Additional guidance added and content rearranged to better reflect different users.
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This page has been restructured to make it easier to use.
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First published.