Guidance
Use the DVSA fast track service for driver and rider trainers
How to use the Driver and Vehicle Standards Agency (DVSA) fast track phone service for driver and rider trainers.
Applies to England, Scotland and Wales
About the fast track phone service
The DVSA fast track phone service is for all types of driving instructors and motorcycle trainers.
It lets you:
- phone DVSA from Monday to Friday, 8am to 6pm
- get your call answered more quickly
Get the fast track phone service codes
To use the service, you need special code numbers from DVSA.
Email customerservices@dvsa.gov.uk if you don’t have them. Include your:
- driving licence number
- instructor number
- date of birth
DVSA will reply with the codes.
Don’t give the details of how to use the service to your pupils. It will slow down the service for trainers if you do.
Use the fast track phone service
To use the fast track phone service, you should:
-
Dial 0300 200 1122.
-
Use the appropriate fast track code as soon as the message starts to play.